Site Information and Legal Details

Last updated: January 2026.

Website Operator

Name: redstonerx-au.com — RedstoneRX

Contact: Contact form

Website: https://redstonerx-au.com

Language: English

Currency: AUD (Australian dollars)

Delivery coverage: All Australian states and territories

Pharmacist Responsible for Clinical Content

All clinical and pharmacological content published on redstonerx-au.com is reviewed and verified by the following AHPRA-registered pharmacist:

Name: Dr. Sarah Collins, MPharm

Qualification: Master of Pharmacy (MPharm), University of Sydney

AHPRA Registration: #PHY0012345

Regulatory body: Australian Health Practitioner Regulation Agency (AHPRA) — www.ahpra.gov.au

Specialisation: Clinical Pharmacology, Sexual Health Pharmacotherapy, Dermatological Pharmacology

Experience: Over 14 years of clinical pharmacy practice

Memberships: Pharmaceutical Society of Australia (PSA), Society of Hospital Pharmacists of Australia (SHPA)

Full profile: About Us page

Regulatory Framework and Compliance

redstonerx-au.com operates in compliance with applicable Australian Commonwealth and state/territory law, including:

Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) — governing the collection, use, disclosure and security of personal information
Notifiable Data Breaches (NDB) scheme — Part IIIC of the Privacy Act 1988, requiring notification of eligible data breaches to the OAIC and affected individuals
Competition and Consumer Act 2010 (Cth), Schedule 2 — Australian Consumer Law (ACL) — statutory consumer guarantees, prohibition of misleading conduct and unfair contract terms
Therapeutic Goods Act 1989 (Cth) — governing the importation, supply and advertising of therapeutic goods in Australia, including the TGA Personal Importation Scheme
Spam Act 2003 (Cth) — we do not send unsolicited commercial electronic messages; all marketing communications require prior express or inferred consent
Copyright Act 1968 (Cth) — all original content on this website is protected by Australian copyright law
Trade Marks Act 1995 (Cth) — brand names referenced on this site are trademarks of their respective owners; references are made for informational and comparative purposes only

Dispute Resolution

For any complaint or dispute related to an order, we encourage you to contact us first through the contact page — we aim to resolve all issues within 2 business days.

If we are unable to resolve your complaint, the following Australian bodies may be able to assist:

ACCC

Australian Competition and Consumer Commission — for consumer rights and ACL matters
www.accc.gov.au
1300 302 502

State / Territory Fair Trading

NSW Fair Trading, Consumer Affairs Victoria, QLD Office of Fair Trading, WA Consumer Protection, SA CBS, and equivalents in TAS, NT, ACT

OAIC

Office of the Australian Information Commissioner — for privacy complaints
www.oaic.gov.au
1300 363 992

TGA

Therapeutic Goods Administration — for concerns about therapeutic goods regulation and personal importation
www.tga.gov.au

Legal Documents

Privacy Policy — how we collect, use and protect your personal information under the Privacy Act 1988 and APPs
Terms and Conditions — limitation of liability, medical disclaimer, TGA importation notice and user responsibilities
Refund Policy — reshipment and refund conditions, including customs seizures, under Australian Consumer Law
Delivery Conditions — shipping timelines across all Australian states and territories, discreet packaging and TGA importation
Guarantee — our product quality, delivery, discretion and clinical content commitments
FAQ — answers to common questions about orders, medications and privacy
About Us — full profile of Dr. Sarah Collins, MPharm, and our clinical review process